The Kennel Club Pet Insurance Review

Marvin's low-down on Pet Insurance from The Kennel Club

The experts say:

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The Kennel Club's Pet Insurance offers some comprehensive coverage, with a maximum vet fees cover of £15,000 and an excess of £105. On the Fairer Finance Rating, it received 3 stars, however, it did not make the Which? Best Buy list. On the Which? Ranking out of 31 policies, it was 7th with a policy score of 78%, customer score of 69%, and claims score of -. This pet insurance does not cover pre-existing conditions.The Kennel Club's Pet Insurance is an option for those looking for comprehensive coverage for their pet's medical needs. The maximum vet fees cover is above average compared to other insurers on the market and the excess is relatively low. However, its customer satisfaction ratings are below the industry average and it does not provide coverage for pre-existing conditions, which could be a deal breaker for some pet owners.

What The Kennel Club customers are saying right now:

The Good

  • ✅ Easy and efficient process
  • 👍 Very sympathetic, helpful and polite staff
  • 😎 Genuine human customer service enabling knowledgeable decisions
  • 🙂 Went above and beyond the initial query
  • 💰Professional friendly service with no delays for claims

The Bad

  • 🤬 Poor customer service - not listening and not sympathetic when needed
  • 🤯 Complicated process - not clear on the options available
  • 😡 High monthly premiums - difficult to reduce payments
Read more customer reviews of The Kennel Club

The Kennel Club customer reviews summary

The Kennel Club is a top-rated pet insurance provider, offering people great coverage and customer service. With the help of an easy process, friendly staff, and detailed advice on the policies available, customers are sure to get the most out of their experience. In addition, customers can receive a voucher for their local vet when renewing their policy, as well as regular updates about their pet’s health and behaviour. The Kennel Club has earned a 9/10 from this reviewer for its excellent customer service and commitment to keeping pets healthy and safe.

Is The Kennel Club one of this year's Top 10 Pet Insurance companies?