So-Sure Mobile Phone Insurance Review

Marvin's low-down on Mobile Phone Insurance from So-sure

The experts say:

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So-Sure's Mobile Phone Insurance looks like an excellent choice for those looking to protect their finances in the event of phone-related mishaps. With its impressive Defaqto 5 Star rating, you can be sure you're getting a top quality cover. As an added bonus, if you and your friends don't make a claim, So-Sure will give you up to 80% of your annual premium back! Furthermore, the turnaround time for replacing or repairing your phone once the claim is approved is speedy - between 24 and 72 hours. One thing to bear in mind is that the maximum age of your phone that can be covered by this insurance is three years. All in all, when it comes to policy quality, So-Sure's Mobile Phone Insurance seems to tick all the boxes. But do So-Sure's customers think it's any good? Read on to find out.

What So-Sure customers are saying right now:

The Good

  • ✅Easy to use website and system 💻
  • ✅Speedy payout for damaged phones 💰
  • ✅Helpful customer service 🤝
  • ✅Great prices and cover 🤑
  • ✅Simple and straightforward process 📱

The Bad

  • ❌ Extremely slow process for claims
  • ❌ Poor customer service from third party companies
  • ❌ Miscarriage of billing processes
Read more customer reviews of So-Sure

So-Sure customer reviews summary

So-Sure is a mobile insurance provider that offers customers great coverage and competitive prices, with an easy-to-use website and app. Customers have reported speedy payouts and helpful customer service when they needed to update their policies, as well as straightforward mirror selfie validation. However, some customers have experienced lengthy delays in getting their phones repaired and even received phones back in worse condition than when they sent them. Overall rating: 8/10

Is So-Sure one of this year's Top 10 Mobile Phone Insurance companies?