Scottish Widows Life Insurance Review
Marvin's low-down on Life Insurance from Scottish Widows
The experts say:
Scottish Widows's Life Insurance is an attractive option for those looking for coverage. According to Fairer Finance, it ranks 8th in a field of 26 providers, with a Claims Score of 91%, Complaints Score of 86%, Transparency Rating of 57%, and Customer Experience Rating of 78%. These figures are reflected in its Silver Ribbon rating, which indicates that customers should expect a very good overall experience. Furthermore, customers can rest assured that any claims they make will be paid out at a rate of 99%. All these factors combined make Scottish Widows's Life Insurance an excellent choice for anyone in the market for life insurance.
What Scottish Widows customers are saying right now:
The Good
- 🙂 Positive customer support from their online chat
- 🤩 Prompt response to emails
- 😊 Easy access to policies online
- 🤗 Quick and successful pension transfers
- 😃 Reliable phone lines with friendly service
The Bad
- 😡 Terrible customer service with no communication and long wait times for payouts.
- 😠Online system is often down, leaving customers unable to access their accounts.
- 🤬 Blames other companies instead of taking responsibility for their mistakes.
Scottish Widows customer reviews summary
Scottish Widows is a pension provider that has been frustrating customers for years with its terrible customer service, lack of communication, and inability to access policies. Its lengthy wait times and complicated procedures have left many customers feeling helpless and hopeless. From retirees waiting for their pension to be transferred, to those battling cancer and unable to find the energy to fight for their money, Scottish Widows has proven to be a real struggle for all. Overall, Scottish Widows receives a dismal score of 2/10.
Is Scottish Widows one of this year's Top 10 Life Insurance companies?