RIAS Home Insurance Review
Marvin's low-down on Home Insurance from RIAS
The experts say:
RIAS's Home Insurance provides a maximum of £5000 of Theft from outbuildings cover, with an Excess on escape of water claims of £250. Unfortunately, it does not include Cover for garden plants. The policy has a Fairer Finance Star Rating of 3-Star and is not a Which? Recommended Provider. Overall, RIAS's Home Insurance appears to be an average policy at best, offering basic coverage but lacking any additional features or extras that could make it stand out in the current market. It may be suitable for those looking for basic cover at a reasonable price, but those who require more comprehensive protection should consider policies from other providers.
What RIAS customers are saying right now:
The Good
- 😃 Clear and understandable layout of website
- 😃 Competitive prices
- 😃 Very helpful staff
- 😃 Easy to renew online
- 😃 Instant help is on hand
The Bad
- 😡 Poor customer service, with slow response times and having to prove receipts multiple times.
- 😤 Unexpectedly dropped customers without explanation or justification.
- 😠Unhelpful staff who are unwilling to provide any further information.
RIAS customer reviews summary
RIAS has earned a score of 8/10 for its excellent customer service and competitive prices. Customers have experienced everything from helpful call handlers to easy online access and clear documentation. Renewing was seen as a painless process, with no time wasted on haggling. However, some customers have commented on the difficulty in claiming insurance payouts, as well as being dropped without explanation after years of loyalty.
Is RIAS one of this year's Top 10 Home Insurance companies?