RAC Travel Insurance Review

Marvin's low-down on Travel Insurance from RAC

The experts say:


RAC's Black Travel Insurance offers comprehensive coverage with a 72% score awarded by Which? and 36th ranking out of all 71 providers. The Covid Cover rating is Superior, with Medical expenses cover set at an Unlimited amount and airline failure included as standard. Baggage cover is £3000, Cancellation cover is £7500, and the Excess payble on medical claims is £0. Fairer Finance Rating for this policy is 4 stars. Overall RAC's Black Travel Insurance offers great coverage for a reasonable price point and the Fairer Finance Rating of 4 stars is indicative of a good value policy. In addition to the generous cover amounts, customers will appreciate the fact that airline failure is included as standard, something which can provide invaluable peace of mind when booking flights abroad. Highly recommended!

What RAC customers are saying right now:

The Good

  • 🔹Generally reliable customer service
  • 🔹Fair initial prices for new customers
  • 🔹Helpful accident helpline
  • 🔹Good communication and care in customer service
  • 🔹Reasonable refund timescales

The Bad

  • 😡 Poor customer care and lack of communication
  • 😤 Unfair and unjust renewal price increases
  • 🤬 Substandard service and incompetence resulting in financial penalty
Read more customer reviews of RAC

RAC customer reviews summary

RAC has been receiving a lot of negative reviews from customers, from long waits to get through on the phone, unfair price increases and terrible customer care. From poor communication to being redirected multiple times, RAC seems to be lacking in both service and care for their customers. Based on these reviews, RAC scores a dismal 2 out of 10.

Is RAC one of this year's Top 10 Travel Insurance companies?