Petplan Pet Insurance Review

Marvin's low-down on Pet Insurance from Petplan

The experts say:

💬

Petplan's Ultimate pet insurance policy is a great option for those looking for comprehensive coverage. With a maximum vet fees cover of £12,000 and an excess of just £110, the policy provides excellent value for money. It has been awarded a four-star rating by Fairer Finance and is also a Which? Best Buy. In fact, it has been ranked 9th out of 31 policies by Which?, giving it an impressive policy score of 77%, customer score of 67% and claims score of 80%. The policy also covers pre-existing conditions, making it one of the most comprehensive pet insurance policies on the market.

What Petplan customers are saying right now:

The Good

  • 💯 Petplan pays substantial claims quickly and directly to policy holders and vet hospitals.
  • 🐶 Covered for life works, even with very expensive investigations.
  • 😍 They provide incredible service and relieve stress in difficult times.
  • 🤗 Petplan covers ongoing care costs with thiamacare.
  • 👍 They are efficient, supportive and keep customers informed throughout the claims process.

The Bad

  • ⚠️ Excludes one-off illnesses that are unrelated
  • 😣 Staff continually fob off customers
  • 😤 Does not always update customers
Read more customer reviews of Petplan

Petplan customer reviews summary

Petplan is the pet insurance provider of choice for many pet owners, offering peace of mind when their beloved pets need medical care. Reviews have overwhelmingly praised Petplan for their quick and easy claims process, excellent customer service and commitment to Covered for Life policies. Petplan has been credited with paying out substantial claims without quibble, directly to the policy holder and to the vet hospital. Overall, Petplan offers a reliable and stress-free way to provide financial protection for your pet's health. Score: 9/10.

Is Petplan one of this year's Top 10 Pet Insurance companies?