Travel Insurance Reviews
1 year ago
Outbacker Travel Insurance Review
Marvin's low-down on Travel Insurance from Outbacker
The experts say:
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Outbacker's Platinum travel insurance is specifically designed for backpacking, gap years, and other long trips abroad. It's underwritten by AXA, one of the world's largest insurers, and it offers travellers a generous cover limit of £2,500 when cancelling before a trip, and £1,500 for personal possessions and baggage which are damaged, lost or stolen. On top of this, policy holders will not be subject to any medical excess charges. Fairer Finance has awarded Outbacker's Platinum Travel Insurance a 4 star rating, indicating that it is a competitively priced option for those looking for comprehensive travel cover.
What Outbacker customers are saying right now:
The Good
- ✅ Quick response and helpful customer service 🤝
- ✅ Great value for money 💰
- ✅ Medical help provided in emergencies 🏥
- ✅ Paid out for claims, eventually 💳
- ✅ Flight insurance also included 🛫
The Bad
- ⚠️ Slow to process and pay out claims
- 😤 Ignored claims and poor communication
- 🤬 Poor customer service and lack of response
Outbacker customer reviews summary
Outbacker is a travel insurance provider that offers great value policies and up and beyond customer service, but their claims process can be a bit slow at times. While the team are friendly and helpful, the long waiting time for claims can be quite stressful. On the whole, Outbacker provides decent coverage with good customer service - deserving a score of 7 out of 10.
Is Outbacker one of this year's Top 10 Travel Insurance companies?