Nationwide Travel Insurance Review

Marvin's low-down on Travel Insurance from Nationwide

The experts say:

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Nationwide Building Society's FlexPlus Travel Insurance has been rated highly by Which?, scoring 77% and ranking 12 out of all 71 providers. The policy provides complete cover for Covid-19 and very generous medical expenses cover of up to £10,000,000. Airline failure is also included as standard, and the policy offers baggage cover of £1,500 and cancellation cover of £5,000. However, the excess payable on medical claims is not known so it's worth considering this when making a decision. Fairer Finance has not yet rated Nationwide's Travel Insurance.

What Nationwide customers are saying right now:

The Good

  • 🤩 Nationwide offers competitive interest rates for borrowers.
  • 😃 Members can receive excellent customer service in branches.
  • 💯 Staff are knowledgeable and helpful with advice on investments.
  • 😊 Nationwide is committed to responsible business practices.
  • 😎 It is easy to access the bank's secure messaging portal.

The Bad

  • 😖 Poor customer service, long wait times, and lack of access to human staff.
  • 😡 Greed-driven policies that don't keep pace with savers' needs.
  • 🤬 Unfair treatment, misrepresentation and irresponsible business practices.
Read more customer reviews of Nationwide

Nationwide customer reviews summary

Nationwide is a large financial institution, but the reviews suggest that their customer service and treatment of customers can often be far from satisfactory. From long waiting times to unhelpful staff and outdated card readers, customers have not been shy in expressing their dissatisfaction with the bank. With a score of 5 out of 10, Nationwide appears to be lagging behind in providing a modern and efficient banking experience for its customers.

Is Nationwide one of this year's Top 10 Travel Insurance companies?