More Than Pet Insurance Review
Marvin's low-down on Pet Insurance from More Than
The experts say:
More Than's Premier Pet Insurance policy is a competitively-priced offering, with a maximum vet fees cover of £6,000 and an excess of £100. It has earned a 5-star rating from Fairer Finance, but unfortunately is not considered a Which? Best Buy. Its Which? Policy Score is 71%, and its Customer Score, Claims Score and cover for pre-existing conditions are yet to be assessed. Overall, More Than's pet insurance policy is an affordable mid-range option which could be suitable for those who don't require the highest level of coverage or the additional assurance of a Best Buy product.
What More Than customers are saying right now:
The Good
- ✅ Pleasant and knowledgeable staff
- ✅ Helpful in deciding on product
- ☹️ High renewal price for pet insurance
- ✅ Excellent customer service
- ✅ Found cheaper price for home insurance renewal
The Bad
- :x: Increased pricing with no justification
- :rage: Faulty black box and customer helpline refusing to send someone out to check it
- :thumbsdown: Poor website design, impersonal and unhelpful
More Than customer reviews summary
More Than is a provider of pet, car and home insurance, who unfortunately seems to have earned mixed reviews from their customers. Many complain of poor customer service, costly policies and an impersonal website. On the other hand, some customers have praised the helpfulness of staff and the ease of claiming on their policies. It's clear that More Than needs to make some changes in order to improve its customer satisfaction ratings. Score: 5/10
Is More Than one of this year's Top 10 Pet Insurance companies?