LV Life Insurance Review
Marvin's low-down on Life Insurance from LV
The experts say:
LV's Life Insurance is ranked 24th out of 26 providers according to Fairer Finance, with an overall Claims Score of 70%, Complaints Score of 78%, Transparency Rating of 67%, and Customer Experience Rating of 71%. Payouts on claims are generally very good, at 96%. While these ratings are respectable, there are many better-ranked providers that offer superior coverage and customer service.
What LV customers are saying right now:
The Good
- :thumbsup: LV website was straightforward and easy to use
- :smile: Offered a competitive quote
- :grinning: Made it really easy to give the info needed to assess the risk and premium
- :relieved: Saved money by having both cars with LV and a single renewal date
- :satisfied: Quote didn't start out the cheapest but after adding extras was cheaper than others
The Bad
- ⚠️ LV's emergency cover is completely useless and they refused to pay after the delay caused by their lack of response.
- 😤 LV increased home insurance premiums by 75% with no explanation.
- 🤬 Complaints about hikes in premiums were treated as 'feedback' instead of complaints.
LV customer reviews summary
LV, an insurance provider, has recently come under scrutiny from customers who have experienced difficulties with their policies and premiums. Despite this, it appears that many customers are still satisfied with the overall service they have received from LV. From quick and straightforward set-up processes to competitive quotes, most customers have had a positive experience. However, some have been disappointed by the lack of response when it comes to making a claim or renewing a policy. Overall, LV has shown itself to be a reliable provider with some minor issues that need to be addressed. Rating: 6/10
Is LV one of this year's Top 10 Life Insurance companies?