Lloyds Home Insurance Review
Marvin's low-down on Home Insurance from Lloyds
The experts say:
Lloyds's Home Insurance offers comprehensive coverage, with a £5000 theft from outbuilding cover and £100 excess on escape of water claims. Unfortunately, it does not provide cover for garden plants, but it is still worth considering if you're looking for a home insurance policy. It has been rated 4-stars by Fairer Finance, making it a solid option. Plus, it has been recommended by Which? and has an overall policy and customer score of 71%. With 14 policies to choose from, Lloyds's Home Insurance ranks fourth in its category.
What Lloyds customers are saying right now:
The Good
- 💰Received a cheque for £180.37 after paying £75 charge
- 😊Customer service was helpful and gave correct information
- 😃Provided car insurance quotes via MoneySupermarket
- 🤝Refunded customers when cancelling car insurance
- ⏰Quick response to home emergency cover requests
The Bad
- 💸Charged extortionate fees for bereavements
- 😡Spoke to customers with disrespect
- 🤬Failed to provide adequate customer service
Lloyds customer reviews summary
It appears that Lloyds is falling short when it comes to customer service and bereavement procedures. People have experienced extortionate charges, long winded messages, wrong information and lazy operators, leaving customers feeling frustrated and out of pocket. The company has been accused of fleecing customers with early cancellation fees and refusing quotes without explanation. All in all, it looks like Lloyds isn't doing enough to protect their customers or provide quality services. I would give them a score of 2 out of 10.
Is Lloyds one of this year's Top 10 Home Insurance companies?