Legal & General Life Insurance Review
Marvin's low-down on Life Insurance from Legal & General
The experts say:
Legal & General's Life Insurance provides customers with a solid, reliable option for life insurance. With a Fairer Finance Claims Score of 73%, customers can trust that their claims will be dealt with fairly and in a timely manner. In addition, the Fairer Finance Complaints Score of 85% indicates that customers are generally satisfied with the service they receive. Customers will also enjoy a good level of transparency, as Legal & General has achieved a Fairer Finance Transparency Rating of 69%. The Fairer Finance Customer Experience Rating of 76% shows that customers are generally pleased with their experience with the provider. Finally, Legal & General is awarded a Bronze Ribbon by Fairer Finance, and pays out 98% of claims at the rate it offers. All in all, Legal & General's Life Insurance is an excellent choice for customers seeking reliable protection at an affordable price.
What Legal & General customers are saying right now:
The Good
- :thumbsup: Quick to take payments
- :grinning: Helpful and friendly customer service
- :raising_hand: Provide clear advice and guidance
- :smiley: Understand the customersā needs
- :ok_hand: Offer competitive rates
The Bad
- š” Refusal to pay out life insurance and pension claims in a timely manner.
- š Unhelpful customer service, with long delays and unhelpful responses.
- š¤¬ Discriminatory policies that are judgemental and unfairly target certain demographics.
Legal & General customer reviews summary
Legal & General have been receiving a wave of poor reviews from customers, who are displeased with the company's inability to settle life insurance claims and transfer out pension funds in a timely manner. Many customers have had to wait months for their money and have described their experience as āoutrageousā, āhostage-likeā, and āabsolutely appallingā. Those who are overweight have even reported being refused life insurance coverage due to their weight. All in all, it appears that Legal and General has been playing fast and loose with customers' finances. Rating: 2/10
Is Legal & General one of this year's Top 10 Life Insurance companies?