John Lewis Car Insurance Review

Marvin's low-down on Car Insurance from John Lewis

The experts say:

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John Lewis's Car Insurance is an excellent option for drivers looking for both comprehensive protection and customer service. The policy covers up to £1000 in losses for lost keys, and offers a courtesy car for the duration of repairs. It also has an uninsured driver promise, meaning that you don't have to worry about being left out of pocket if you're involved in an accident with an uninsured driver. Fairer Finance has awarded John Lewis's Car Insurance a 5-star rating, so you can be sure of a quality service. Unfortunately, it isn't considered a Which? Recommended Provider and its Policy Score is only 74%. Nevertheless, this is still a great option for those who want a reliable insurer at an affordable price.

What John Lewis customers are saying right now:

The Good

  • ✅ Excellent customer service 🤩
  • ✅ Fast and efficient application process 🚀
  • ✅ Easy to use app 📱
  • ✅ Attractive and purchase-friendly credit card 💳
  • ✅ The John Lewis ethos is reassuring 🙌

The Bad

  • 😡 Poor customer service from John Lewis Car Insurance Team
  • 😕 Views that John Lewis & Partnership Credit Card is not purchase-friendly
  • 😔 Difficulties in accessing PIN numbers and logging into account.
Read more customer reviews of John Lewis

John Lewis customer reviews summary

John Lewis is a customer service powerhouse, with a wide range of products that are easy to use and understand. From their credit cards to their car insurance, customers have experienced smooth, straightforward applications and helpful customer service that make the process stress-free. They have made sure that their services are not only accessible but also convenient to use, from the app that helps manage credit limits and payments to the vouchers you get every three months. Overall, John Lewis provides excellent customer service and high-quality products, making it a great choice for all your personal finance needs. Score: 10/10

Is John Lewis one of this year's Top 10 Car Insurance companies?