HSBC Travel Insurance Review
Marvin's low-down on Travel Insurance from HSBC
The experts say:
HSBC's Select Worldwide travel insurance policy is one of the highest rated policies out there, according to Which?, with a score of 86%. It has also been awarded a Covid Cover rating of complete and comes with impressive medical expenses cover of up to £10m. The policy offers customers standard baggage cover of £2,500 and cancellation cover of £5,000, however the excess payable on medical claims is unknown. Unfortunately it has not been rated by Fairer Finance. Overall, this appears to be a solid choice for anyone looking for travel insurance but they should check the excess on medical claims before purchasing.
What HSBC customers are saying right now:
The Good
- 🤩HSBC Global Money Account provides an easy and secure way to pay for things without worrying about currency fees.
- 😁Multiple banks and finance companies are able to ask security questions when changing address.
- 🤗Online banking is easy to use and can be accessed quickly.
- 😊The bank has good customer service with helpful agents ready to assist customers.
- 😃Technology is available to make it easier to access accounts.
The Bad
- 😡 Terrible customer service, long waiting times, and difficulty to carry out simple tasks.
- 😤 Automated chatbot line that prevents customers from speaking to a real person.
- 🤬 Profiting from money laundering for South American drug cartels.
HSBC customer reviews summary
HSBC is a global banking giant that provides customers with the ability to easily pay for things without currency fees or worries about carrying cash. Unfortunately, customers have experienced difficulty when it comes to customer service, as live chat and phone calls often result in copy and paste text or long wait times. Additionally, HSBC has been found to have profited from money laundering. Overall, HSBC provides great convenience but lacks in customer service and other areas. Score: 6/10
Is HSBC one of this year's Top 10 Travel Insurance companies?