Home Protect Home Insurance Review
Marvin's low-down on Home Insurance from Home Protect
The experts say:
Home Protect's Home Insurance could be a great option for those looking for an affordable and reliable policy. The product offers coverage for theft from outbuildings up to £1500, and also provides coverage for escape of water claims with an excess of £250. It even includes cover for garden plants, giving you peace of mind that your gardening investment is protected. Unfortunately, the policy only has a 2-Star Fairer Finance Star Rating, and it is not recommended by Which? magazine. Ultimately, this product could be suitable for some customers, but it may be worth looking at other policies if you want the highest level of protection.
What Home Protect customers are saying right now:
The Good
- 🙂 Quick and efficient response to queries
- 🤗 Polite, friendly and helpful telephone manner
- ☺ Smooth continuation of cover when making changes to policy
- 😊 Timely reminder for renewal of policy
- 🙂 Straightforward process of getting a quote
The Bad
- 😡 Misleading insurance policy with hidden clauses.
- 😤 Long delays in getting a quote for renewal and claim processing.
- 😒 Exorbitant fees for arrangement and cancellation.
Home Protect customer reviews summary
Home Protect has recently come under fire from customers who have had a range of negative experiences, including being misled by policies and feeling like they have not been able to reach anyone or have any of their queries answered in a timely manner. From the reviews, it appears clear that customers are unhappy with their overall experience and dissatisfied with Home Protect's customer service. Overall, it appears that Home Protect could do more in order to improve the customer experience and make sure that policies are properly communicated. As such, Home Protect receives a score of 5 out of 10.
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