Halifax Home Insurance Review
Marvin's low-down on Home Insurance from Halifax
The experts say:
Halifax Home Insurance offers solid coverage for theft from outbuildings, with a generous £5,000 limit. There is also an excess of only £500 on escape of water claims, and cover for garden plants is included. The policy has been awarded a 4-star rating by Fairer Finance, although it has not been recommended by Which?. Customers scored the policy 67%, placing it 6th out of 14 providers in the Which? rankings. Overall, Halifax Home Insurance offers comprehensive protection at a competitive price.
What Halifax customers are saying right now:
The Good
- 🙂 Great customer service when opening child savings accounts
- 🤩 Quick and efficient service in Huddersfield branch
- 😃 Friendly and helpful staff at Cambridge branch
- 😊 Excellent advice and support offered at Tooting branch
- 🤗 Over the phone customer service was speedy and efficient
The Bad
- 🤬 Unbelievable customer service, with appointments often unavailable and branches not opening on time.
- 💔 Fraud team keep declining payments for no reason, even from legitimate companies.
- 😡 Apple Pay restricts daily spending limits without notifying the user.
Halifax customer reviews summary
Halifax has been receiving mixed reviews of late, with some customers expressing frustration over the bank's fraud team and customer service issues, while others have praised their efficiency in setting up accounts and offering support. Overall, it seems that there are still some aspects of the bank that need to be improved, but overall it is a reliable institution that still provides great assistance when necessary. Score: 7/10
Is Halifax one of this year's Top 10 Home Insurance companies?