Fluffy Pet Insurance Review
Marvin's low-down on Pet Insurance from Fluffy
The experts say:
What Fluffy customers are saying right now:
The Good
- ✅ Smooth experience to get a quote
- 😊 Highly recommended
- 💯 Clear communication
- 🤩 Friendly and helpful team
- 👍 Free training with insurance
The Bad
- 😠 Payment disputes with other insurance companies.
- 😤 Difficulty finding the company name on the FCA register.
- 😡 Costly insurance compared to other providers.
Fluffy customer reviews summary
Fluffy is a new kid on the block when it comes to pet insurance. It's clear from Google and Trustpilot reviews that customers have had positive experiences with Fluffy - from getting quotes quickly, to submitting claims and receiving prompt payments, to even having their queries answered by company founders! Even better, customers report that switching to Fluffy has saved them money compared to other pet insurance providers. All in all, Fluffy looks like a great choice for any pet owner looking for quality of service. Score: 8/10
Is Fluffy one of this year's Top 10 Pet Insurance companies?Fluffy Pet Insurance Product Comparison
The key takeaway here is that the 3 options are identical, except for the amount of vet bills cover offered. The data is from Fairer Finance.
| Feature / Product | Lifetime £7,500 | Lifetime £5,000 | Lifetime £10,000 |
|---|---|---|---|
| Type of Cover | Lifetime, annual | Lifetime, annual | Lifetime, annual |
| Medical Cover Limit | £7,500.00 | £5,000.00 | £10,000.00 |
| Medical Excess | £99.00 | £99.00 | £99.00 |
| Annual Policy Limit | £7,500.00 | £5,000.00 | £10,000.00 |
| Lifetime Policy Limit | Unlimited | Unlimited | Unlimited |
| Dental Cover (Accident) | £750.00 | £750.00 | £750.00 |
| Cruciate Ligament Damage | £3,000.00 | £3,000.00 | £3,000.00 |
| CT Scans | £1,000.00 | £1,000.00 | £1,000.00 |
| MRI Scans | £1,000.00 | £1,000.00 | £1,000.00 |
| Prescribed Food | £250.00 | £250.00 | £250.00 |
| Complementary Treatment | £750.00 | £750.00 | £750.00 |
| Euthanasia Cover Limit | £100.00 | £100.00 | £100.00 |
| Cremation | £0.00 | £0.00 | £0.00 |
| Age when Compulsory Excess Rises | 5 years | 5 years | 5 years |
| Amendment Fee | £4.50 | £4.50 | £4.50 |
| Holiday Cancellation | £1,750.00 | £1,750.00 | £1,750.00 |
| Holiday Cover | £7,500.00 | £5,000.00 | £10,000.00 |
| Existing Conditions Covered upon Renewal? | Yes | Yes | Yes |
Who are Fluffy Pet Insurance?
Fluffy is a trading name of a business called Strelka LTD, which is registered with the Financial Conduct Authority (the firm reference number 986188). Strelka LTD is an "Appointed Representative" which means that another insurance business called Innovative Risk Labs Ltd is responsible for ensuring it complies with the FCA's regulations. It was incorporated in 2020.
The founders of Strelka LTD are entrepreneurs Pavel Gertsberg (b. 1994) and German Mikulski (b. 1995). In February 2023 they raised $450,000 in venture capital funding from QVentures, Techstars and angel investors.