eSure Car Insurance Review
Marvin's low-down on Car Insurance from eSure
The experts say:
eSure's Car Insurance is a great option for young drivers aged 21 or under who are looking for an affordable and comprehensive policy. The cover limit for lost keys is £1500 which is higher than many other policies on the market, and the uninsured driver promise means you can rest easy knowing that you'll still be covered even if you're in an accident with an uninsured driver. They also offer a courtesy car while your car is in repair, giving you peace of mind that you won't be stranded without transport. The policy has been rated four stars by Fairer Finance, and has a Which? Policy Score of 69%, as well as a customer score of 64%. It also ranks 10th out of 26 policies, so it's one of the better options available. All in all, eSure's Car Insurance looks like a great choice for young drivers looking for reliable coverage at an affordable price.
What eSure customers are saying right now:
The Good
- 😇 Quick and competitive pricing
- 🤗 Easy to use online tools
- 😁 Customer services providing clear information
- 🙂 Prompt response to letters sent through post
- 😃 Auto-response emails informing customers of a new address to write to
The Bad
- 😡Long wait times on phone and chat, often resulting in call being cut off.
- 😠Multiple emails unanswered and letters sent through post not responded to.
- 👎No reward for return customers, leading to higher prices than other providers.
eSure customer reviews summary
eSure has been receiving a lot of negative feedback lately, with customers citing long wait times, unresponsive customer service, and unreasonable price hikes. It seems that customers would be better off looking elsewhere for their car insurance needs. Unfortunately, eSure's customer service makes it difficult to cancel any policies, leaving customers feeling frustrated and helpless. It's clear that eSure needs to make some serious improvements in order to retain customers. Score: 2/10.
Is eSure one of this year's Top 10 Car Insurance companies?