Co op Home Insurance Review

Marvin's low-down on Home Insurance from Co op

The experts say:

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Co op Home Cover Extra offers a comprehensive home insurance package with up to the full sum insured under the policy, and an excess on escape of water claims of £350. The package also includes cover for garden plants, making it an attractive option for those looking to protect their property. In terms of value for money, Co Op's Home Cover Extra has been rated 5-star by Fairer Finance, but unfortunately it is not a Which? Recommended Provider. This product is definitely worth considering when looking for a home insurance policy that offers competitive coverage at an affordable price.

What Co op customers are saying right now:

The Good

  • :white_check_mark: Easy to navigate website with 10% discount for Co-op members.
  • :smiley: Excellent customer service with real people rather than chat bots.
  • :thumbsup: Prices found to be very good in comparison to other sites.
  • :slightly_smiling_face: Staff polite, helpful and patient when dealing with customers.
  • :grinning: Automatically emailed documents in advance of policy renewal.

The Bad

  • 😡 Customers reported being scammed out of their money.
  • 😠 Customers experienced a lack of understanding and responsiveness to changes in circumstances.
  • 😤 Customers experienced long wait times and difficulty in cancelling policies.
Read more customer reviews of Co op

Co op customer reviews summary

Co-op is a top class insurance provider that offers great value for money and excellent customer service. With a 10% discount for Co-op members, as well as helpful online chat support and straightforward policies, it's easy to see why so many people choose Co-op for their travel and home insurance. The experienced agents are knowledgeable and patient, ensuring any issues are quickly resolved. If you're looking for an insurance provider that can meet all your needs and provide great value, look no further than Co-op. Score: 9/10

Is Co op one of this year's Top 10 Home Insurance companies?