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Travel Insurance Reviews 1 year ago

Big Cat Travel Insurance Review

Marvin's low-down on Travel Insurance from Big Cat

The experts say:

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Designed for adventure travellers on trips of up to 70 days, Big Cat's Premier Travel Insurance offers a fairly generous cover limit of £5,000 when cancelling before travel, and a more modest £2,000 for personal possessions and baggage which are damaged, lost or stolen. The excess on medical claims, however, is set at a very reasonable £50. Fairer Finance has awarded Big Cat's Premier policy 3 stars, suggesting that it's a decent quality product. Another useful feature for backpackers is the ability to buy Big Cat travel insurance after you have set off on your trip. But do Big Cat's customers think it's any good? Read on to find out.
Is Big Cat one of this year's Top 10 Backpacker Travel Insurance companies?

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What Big Cat customers are saying right now:

The Good

  • 💰 Reasonable price for excellent cover
  • 🤝 Clear advice on products and prompt delivery of quotes and documents via email
  • 📱 Website was very easy to use
  • 😊 No quibble claims, helpful and knowledgeable customer services staff
  • ✅ Better than expected cover, quick response to payment with arrival of policy

The Bad

  • ⚠️ Poor response from the claims department.
  • 🤔 Not suitable for backpacking despite being advertised for backpackers.
  • ❌ Deducted an excess despite paying for an excess waiver.
Read more customer reviews of Big Cat

Big Cat customer reviews summary

Big Cat is a reliable and comprehensive insurance provider, providing good customer service and competitive pricing. The website is easy to use and the cover levels are clearly explained, meaning customers can find the right policy for them. Big Cat provides a no-nonsense approach to travel insurance, with claims typically processed quickly and without quibbling. Overall, Big Cat receives a 9/10 for their solid policies and customer service.

Is Big Cat one of this year's Top 10 Backpacker Travel Insurance companies?

Frequently Asked Questions about Big Cat Travel Insurance

Can you come back home during a trip if you have Big Cat Travel Insurance?

Yes, if you buy single trip travel insurance from Big Cat, as long as the duration of your policy is longer than 4 months, you can head home to visit friends or family as many times as you like 👌.

Who underwrites Big Cat Travel Insurance?

Big Cat's policies are underwritten by different parts of Allianz Group, one of the world's largest insurance companies, with its HQ in Munich, Germany. Specifically, AWP P&C SA does the underwriting, while policy administration in the UK is handled by Allianz Global Assistance, itself a trading name of AWP Assistance UK Ltd 🏦.

Deep-dive into Big Cat Premier policy features

Big Cat's Premier policy is designed with the intrepid traveler in mind. Let's take a closer look at the key features that make this policy a roaring success:

Medical Excess: With a modest £50 medical excess, Big Cat ensures that you won't be left to bear the financial burden in case of any medical emergencies during your trip. Your well-being is their top priority.

Personal Possessions and Baggage: Imagine the heartache of losing your luggage or having your personal possessions damaged or stolen. Big Cat has you covered with a cover limit of £2,000, providing you with the peace of mind to enjoy your journey worry-free.

Emergency Medical Cover and Repatriation: Accidents and injuries can happen anywhere, even when you're far from home. Big Cat's Premier policy offers an impressive cover limit of £10,000,000 for emergency medical treatments and repatriation needs. Your safety is paramount to them.

Mental Health Cover: Big Cat understands that mental health is just as crucial as physical health. That's why their Premier policy includes coverage for new mental health problems that arise during your trip.

Optional Add-Ons: Cruise and Winter Sports

With their Premier policy, Big Cat offers a comprehensive coverage package that will leave you purring with peace of mind. But that's not all - they also have optional add-ons for cruises and winter sports, ensuring that no matter where your travels take you, Big Cat has got you covered.

Cruising with Confidence

For those setting sail on a cruise, Big Cat's Missed Port Departure cover limit of £300 ensures that you can catch up with your cruise if you miss the initial departure. Additionally, they provide coverage for Cabin Confinement (£500), Timetable/Itinerary Changes (£750), and Unused Excursions (£500). Bon voyage, adventurers!

Winter Sports Protection

If your upcoming trip involves hitting the slopes, Big Cat offers a selection of winter sports add-on covers that will keep you protected in the snow. Their ski equipment coverage includes both owned (£600) and hired equipment (£300), with a single item limit of £300. They even cover piste and avalanche closures, helping you overcome any financial bumps on your skiing journey.