Barclays Travel Insurance Review
Marvin's low-down on Travel Insurance from Barclays
The experts say:
Barclays' Travel Pack Worldwide Travel Insurance is one of the highest-rated travel insurance policies on the market. It has been given a Policy Score of 86% by Which?, and a ranking of 1 out of all 71 providers. It also has a Complete Covid Cover rating, and provides up to £10 million in medical expenses cover. In addition, airline failure is included as standard, and there is baggage cover of up to £1500 and cancellation cover of up to £5000. Unfortunately, the excess payable on medical claims is not known. Barclays' Travel Pack Worldwide Travel Insurance does not have a Fairer Finance Rating at this time. Overall, Barclays' Travel Pack Worldwide Travel Insurance offers comprehensive cover and good value for money, making it an excellent choice for travelers looking for peace of mind.
What Barclays customers are saying right now:
The Good
- 🙂 Fast, seamless experience for some customers
- 🙂 Minimal risk investment account available
- 😊 Customer service willing to help in some cases
- 😃 Staff apologise and offer help despite lack of service
- 🤩 Fraud advisors take responsibility for customer protection
The Bad
- 😡Poor customer service with staff who are unprofessional, scruffy, and often hostile.
- 😤Robotic customer service that requires countless buttons to be pressed before any help is given.
- 🤬Disrespectful treatment of customers and refusal to accept valid address proof.
Barclays customer reviews summary
Barclays has been receiving reviews that range from average to abysmal. Customers have reported unprofessional staff, long wait times, incorrect information given on the phone, and generally poor customer service. Not only that, customers have experienced fraud with no help or support from Barclays in trying to resolve it. With such a wide range of experiences, it's hard to give Barclays a good rating. The overall impression is one of a lack of care and attention from the bank and its staff, leaving customers feeling frustrated and helpless. Score: 2/10.
Is Barclays one of this year's Top 10 Travel Insurance companies?