Animal Friends Pet Insurance Review
Marvin's low-down on Pet Insurance from Animal Friends
The experts say:
Animal Friends Pet Insurance is a great way to give your furry family member the best care without breaking the bank. With a maximum vet fee cover of £18,000 and an excess of only £69, this policy is sure to save you money in the long run. And with a 4-star Fairer Finance rating, there's no doubt that Animal Friends provides excellent value for your money. Plus, its Which? Best Buy status and score of 80% puts it at the top of the list when it comes to pet insurance policies. Customers have also had good experiences with Animal Friends, giving them an impressive customer score of 65%. And if your pet has pre-existing conditions, don't worry! Animal Friends pet insurance covers them too - so no matter what, you'll never be left in the lurch. All in all, Animal Friends Pet Insurance is a great choice for keeping your pet healthy and happy!
What Animal Friends customers are saying right now:
The Good
- 🐶 Animal Friends provides quick and helpful responses to queries.
- 😊 They are efficient, trustworthy and understanding.
- 💻 Their Pet Pawtel is easy to use for managing claims.
- 💰 Claims are paid back quickly.
- 🐕 They provide lifetime cover for pets with chronic health conditions.
The Bad
- ❌ High price hikes with no prior warning
- ❌ Unprofessional changes to third party access
- ❌ Poor pay outs and harsh treatment of older pets
Animal Friends customer reviews summary
Animal Friends is a pet insurance provider that many people have had positive experiences with. Customers have noted the helpful, friendly advisors and the quick and efficient claims process. Many customers are thankful for Animal Friends' lifetime cover and their ability to claim for reoccurring conditions. However, some customers have been disappointed by the lack of coverage for certain conditions due to age restrictions, as well as the 20% co-payment for treatments for older dogs. Overall, Animal Friends' customer service is reliable and efficient, but there are some caveats to be aware of when it comes to their policies. Score: 7/10
Is Animal Friends one of this year's Top 10 Pet Insurance companies?