AA Car Insurance Review

Marvin's low-down on Car Insurance from AA

The experts say:

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AA's Car Insurance is an attractive option for drivers looking for a comprehensive policy. With a Fairer Finance Star Rating of 5 stars, AA's policy offers excellent value for money. It also provides a £1000 cover limit for lost keys and a courtesy car in the event of repair. In addition, AA has an Uninsured Driver Promise, which gives customers peace of mind.According to Which?, AA has a Policy Score of 68% and a Customer Score of 69%, placing it sixth out of 26 policies in terms of overall customer satisfaction. The minimum age for taking out an AA policy is 17, while the maximum age is 99. This makes it suitable for a wide range of drivers. In summary, AA’s Car Insurance offers great coverage, value for money and customer service. Those looking for a comprehensive policy should consider giving it a try.

What AA customers are saying right now:

The Good

  • 🤩 Quick and efficient service
  • 🤩 Reasonable prices
  • 🤩 No waiting on the phone
  • 🤩 No need to send proof of no-claims bonus
  • 🤩 Helpful advisors who apply discounts and update annual mileage

The Bad

  • 🤬AA changed the premium one week after payment was made.
  • 😡My present insurer started to treat me like a cash cow, with no one accessible on the phone and dreadful service.
  • 😤AA purposefully rip off their renewing customers by charging an extra £120 for the same cover available elsewhere.
Read more customer reviews of AA

AA customer reviews summary

AA, a leading provider of insurance and breakdown services, has been receiving a mixed bag of reviews from customers. While some have praised the company for their prompt and efficient service, providing accurate quotes with no price change during transactions, others have experienced issues such as premium increases one week after payment and conflicting information from the Validation Team. Though it appears that AA may have had a few missteps along the way, overall they have given customers a good experience by offering competitive prices and helpful customer care. Rating: 7/10

Is AA one of this year's Top 10 Car Insurance companies?